WCPS Adds AlertNow Service to Enhance Communication

WCPS Adds AlertNow Service to Enhance Communication

The Washington County Public Schools has selected the AlertNow(r) Rapid Communication Service to enhance communication with parents. The industry-leading rapid communication service enables schools throughout the United States to deliver tens of thousands of voice or text messages to telephones and other devices within minutes.
"Communication is one of the top priorities of the Board of Education and the school system," said Ms. Roxanne Ober, President of the Board. "AlertNow's efficient and fast phone messaging system will give us an additional option for communicating important information to parents, which will provide increased parent satisfaction with our schools."
Currently WCPS provides information to stakeholders, including parents, in a variety of ways. These include subscriber-based emails, website postings, weekly podcasts, monthly radio programs, school system publications, and many school level newsletters and reminders to parents. Letters from the superintendent introducing the AlertNow service are being sent home with students. Parents are asked to provide updated contact information if any of the contact numbers has changed since the beginning of the year. In addition, an initial phone message from Dr. Morgan, recorded in both English and Spanish, is being sent to all parents to introduce the AlertNow service.
"Washington County administrators want to enhance education through proactive communication," said Robert Bruce, president of Saf-T-Net, the company that provides the AlertNow services. "This decision demonstrates the district's significant commitment to communicating with parents."
Any authorized administrator can record and send a message with one phone call or by using a secure, password-protected Internet site. Through the Web-based interface, administrators create an unlimited number of distribution groups, schedule messages for distribution, manage contact lists and view reports. Administrators create messages for parents of all students or smaller groups, such as parents with children in a specific grade level, bus route or athletic team.
This article was provided by the Washington County Public Schools Board of Education.